Job Description

Role / Title: Salesforce Administrator (1-2 positions)

fully onsite / 5 days a week, Miami, FL

Key Responsibilities:

• Administer, maintain, and support the Salesforce platform
• Manage users, permissions, security settings, system updates, and day-to-day support requests
• Monitor Salesforce system health, troubleshoot issues, and ensure optimal performance
• Support dashboards, reports, workflows, automation, and data quality initiatives
• Partner with Sales, Customer Success, Operations, and technical stakeholders to gather requirements and improve business processes
• Manage tickets and user requests in a timely, proactive manner
• Support integrations between Salesforce and connected business systems
• Assist with data management, imports, cleanup, and migration-related tasks
• Configure and maintain Salesforce Flows, Validation Rules, page layouts, objects, fields, and related platform functionality
• Recommend process improvements and scalable best-practice solutions

Required Qualifications:

• 3+ years of Salesforce Administrator or Salesforce Analyst experience preferred
• Strong understanding of Salesforce administration, configuration, and user support
• Experience with Flows, Validation Rules, dashboards, reports, permissions, and user management
• Ability to troubleshoot issues and support connected systems/integrations
• Strong communication skills and ability to work with both technical and non-technical stakeholders
• Proactive, self-starter mentality with strong ownership and accountability

Preferred Qualifications:

• Salesforce Administrator certification preferred
• Experience in SaaS, software, subscription-based, or high-growth sales environments
• Experience supporting revenue operations, sales operations, or customer-facing teams
• Strong reporting, dashboard, automation, and data quality experience
• Comfortable working across time zones and with global teams

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