Job Title: Senior SailPoint SME (Onsite) Location: Washington, DC Duration: Up to 5 Years Job Description: The Senior SailPoint SME will serve as the senior technical authority for SailPoint and Identity & Access Management activities supporting client. The individual should possess strong hands-on experience with SailPoint technologies and enterprise IAM environments and be capable of providing technical leadership, troubleshooting, configuration/support, integration guidance, and operational expertise. Key Responsibilities SailPoint Administration & Support Provide senior-level technical support for SailPoint environments. Troubleshoot complex SailPoint issues. Analyze system behavior, errors, integrations, workflows, and provisioning issues. Support SailPoint configuration and operational activities. Review and recommend technical solutions for complex IAM problems. Identity Lifecycle Management Support identity lifecycle processes, including: Joiner Mover Leaver Support identity creation, modification, suspension, and termination processes. Troubleshoot identity synchronization and lifecycle issues. Ensure appropriate identity and access processes are maintained. Access Governance Support access request and approval processes. Support entitlement and role management. Assist with access certification/review activities. Support segregation-of-duties and governance requirements where applicable. Provide technical recommendations for improving identity governance. Integration & Engineering Troubleshoot integrations between SailPoint and connected systems. Support application onboarding and connectivity. Analyze provisioning/deprovisioning failures. Support APIs, connectors, workflows, and integration components as applicable. Coordinate with application and infrastructure teams to resolve integration issues. Technical Leadership Serve as the senior SailPoint technical advisor. Provide guidance to technical support personnel. Review proposed technical changes. Identify technical risks and recommend mitigation strategies. Support architectural and engineering decisions related to IAM. Provide knowledge transfer and mentoring. Security & Compliance Support secure IAM operations. Assist with security and compliance requirements related to identity and access. Maintain appropriate technical documentation. Support audit, reporting, and evidence requirements. Ensure changes are implemented through appropriate change-management processes. Operations & Continuous Improvement Monitor SailPoint operational performance. Identify recurring issues and opportunities for improvement. Recommend automation and process improvements. Support enhancements and configuration changes. Develop and maintain technical documentation and knowledge articles. Desired Qualifications Bachelor"s degree or equivalent relevant experience. 8+ years of IAM experience preferred. 5+ years of hands-on SailPoint experience preferred. Strong experience with enterprise SailPoint implementations/support. Experience with SailPoint IdentityIQ and/or IdentityNow preferred. Strong understanding of Identity lifecycle management Provisioning/deprovisioning Access governance Entitlements Roles Authentication/authorization Application integration Experience troubleshooting complex IAM environments. Federal Government/DOJ experience strongly preferred. SailPoint certification(s) preferred. Relevant cybersecurity/IAM certifications preferred. Ability to meet applicable DOJ security/background requirements.
For applications and inquiries, contact:hirings@openkyber.com
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