Remote Customer Service / Insurance Agent Job at The Gainey Agency, Dallas, TX

VEZuUGhNbGJUd0hhb0ZFdnFpVFNOd3JXWkE9PQ==
  • The Gainey Agency
  • Dallas, TX

Job Description

The Gainey Agency is a fast-growing, client-focused insurance agency offering flexible, remote opportunities for candidates in Dallas, TX and nationwide. We specialize in life insurance and financial protection products and support our agents with training, mentorship, and access to industry resources.

Position overview

  • Remote, full-time, commission-based role supporting clients across the United States. This position is fully remote and well suited to candidates located in the Dallas, TX area.
  • The Customer Service / Insurance Agent will build and maintain client relationships, present tailored life insurance solutions, and provide ongoing policy support.

Key responsibilities

  • Conduct inbound and outbound calls to assess client needs and recommend appropriate insurance products.
  • Educate clients on policy options, underwriting processes, and benefits.
  • Assist with basic policy servicing, including endorsements, claims support, and beneficiary changes.
  • Maintain accurate digital records using CRM tools.
  • Follow up with clients regularly to ensure satisfaction and retention.
  • Collaborate with team members and participate in ongoing training sessions.
  • Meet or exceed individual and team performance goals.

Minimum qualifications

  • Must be 18 years of age or older and authorized to work in the United States.
  • Must pass a background check.
  • Active life insurance license preferred; candidates willing to obtain a license will be supported.
  • Strong verbal and written communication skills.
  • Self-motivated and comfortable working in a remote, performance-driven environment.
  • Proficient with basic digital tools, including CRM systems, video conferencing, and online communication platforms.

Preferred experience

  • Previous experience in sales, insurance, or customer service.
  • Familiarity with CRM systems and remote outreach tools.

What we offer

  • Competitive commission structure with bonus opportunities.
  • Work-from-home flexibility to support work-life balance.
  • Access to TCPA-compliant systems, training, and mentorship to support success in the role.

Job Tags

Full time, Remote work, Flexible hours

Similar Jobs

RWS Global

LEGOLAND® NY | Stage Manager Job at RWS Global

 ...working team. We have experienced continued growth embracing our mission, Raise Your Experience. Job Description: Theme Park Stage Manager Type of Employment: Seasonal Location: LEGOLAND NY Dates: Immediate start - August 16th Salary: $38/hour Who... 

Resilient Inc.

Entry-Level Associate - Paid Training & Career Growth Job at Resilient Inc.

 ...No Experience Required | Full Training | Advancement Opportunities We're expanding our...  ...individuals who are ready to start an entry-level career in a fast-paced, people-focused environment...  ...professional skills What We Offer Paid/on-the-job training Career... 

AuraOne Human Data

Investment Banking Modeling Specialist Job at AuraOne Human Data

 ...Investment Banking Modeling Specialist is a remote review track for evaluating AI outputs across banking workflows. Reviewers grade calculations, narrative reasoning, and policy adherence; flag compliance and reconciliation issues; and document the correct treatment so... 

Blackden Consulting

Senior US Tax Associate - Cayman Islands (Big 4 Firm) Job at Blackden Consulting

 ...team, advising and delivering complex US tax compliance work for global financial services clients - including insurers, hedge/private equity funds and ILS entities. Life in Cayman appeals to many British and American expats - a slower pace, a stronger work-life balance... 

EMP Trust Solutions, LLC

Software Sales Representative Job at EMP Trust Solutions, LLC

 ...EMP Trust HR is seeking Sales Development Representative to join our growing Sales team. The individual will be responsible for effectively...  ...compensation package including benefits, commissions and travel opportunities. The ideal candidate is one who is comfortable...