Location: 16271 Bass Road, Fort Myers, FL 33908
Department: LPG Adult Infectious Disease
Work Type: Full Time
Shift: Shift 1/8:00:00 AM to 4:30:00 PM
Minimum to Midpoint Pay Rate: $20.00 - $23.50 / hour
Customer Service Representative Adult Infectious Disease
Lee Physician Group (LPG) Multiple Locations | Fort Myers & Cape Coral, FL
Lee Health offers above-market pay for this entry-level role. Please apply if you are comfortable with the starting rate.
Step into a specialty that truly makes a difference. Adult Infectious Disease focuses on diagnosing, treating, and preventing complex infectionsfrom chronic conditions to emerging diseases. Youll be part of a team that plays a critical role in patient safety, public health, and life-saving care.
This is an ideal opportunity for someone who:
Candidates must be comfortable traveling between sites as needed:
Flexibility is keyour team supports multiple locations to ensure seamless patient care.
We are a high-energy, high-volume team that believes in working hard and having fun. Creating a positive patient experience is at the heart of what we dobut we also value laughter, teamwork, and supporting one another every day.
If youre looking to start or grow your career in healthcare and want to be part of a specialty that truly matters, we encourage you to apply today!
The Customer Service Representative position is responsible for providing excellent customer service in a team based environment for all aspects of patient business activity within the Practice/Department. Responsibilities include handling telephones, patient appointment scheduling, patient check-in, insurance verification, authorization, pre-certifications, referrals, and posting charges, initial collections, preparing well-coded and accurate billing and maintenance of medical records. Depending on the specific Practice/Department needs, this position may be required to manage the business services for workers compensation, commercial carriers, employee health and corporate accounts. Late hours, holidays and weekends may be required. Other duties as assigned by the Manager/Supervisor of the department.
Education: High School Diploma or GED Required.
Experience: Less than 1 Year Clerical/Administrative required. Insurance/Customer Service preferred.
Certification: BLS (Basic Life Support) certification required in Employee Health and may also be required at other locations within 90 days of hire.
License: N/A
Other: Requires excellent communication and interpersonal skills, IT/computer proficient, basic math, knowledge of insurance verification and medical billing helpful.
US:FL:Fort Myers
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