Job Description

Role: Business Consultant Change Management Communications

Work Location: Arlington, TX (Hybrid)

Type: Contract

Key Responsibilities:

• Develop targeted communications and enablement materials such as FAQs, impact summaries, stakeholder updates, and go live support content.
• Create and maintain IAM specific change materials, including access model explanations, role impacts, and readiness documentation.
• Partner with change management, training, and communications teams to align messaging, learning plans, and reinforcement activities.
• Collaborate with business leaders, SMEs, and project teams to validate impacts, gather input, and ensure alignment.
• Track communication, training, and engagement deliverables, incorporating feedback to improve adoption outcomes.
• Participate in project and change management working sessions to stay aligned on decisions, risks, and stakeholder impacts.
• Drive stakeholder engagement and change readiness activities across project phases, deployments, and go live cycles.
• Identify impacted stakeholder groups and assess change impacts, readiness levels, and support needs.
• Translate technical, IAM, and process changes into clear, actionable guidance for business and technical audiences.

Basic Qualifications:

• 5+ years creating technical or change enablement content for enterprise technology or SaaS implementations.
• 5+ years' experience identifying change impacts and translating them into communication, engagement, and training needs.
• 5+ years strong technical writing experience, especially translating IAM, security, or access related concepts into clear guidance.

Preferred Skills:

• Experience supporting IAM platform migrations (e.g., SailPoint), including access model changes and post go live adoption.
• Background developing change or communication content for security or compliance driven initiatives.
• Ability to partner with technical SMEs to validate IAM related communications and end user guidance.
• Experience working in structured project or program environments.
• Strong attention to detail, ability to manage multiple priorities, and strong collaboration skills.

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